WONDROUS HAIR POLICIES
CANCELLATION AND NO-SHOW POLICY
Cancellations accepted up to 24 hours before the scheduled service. After 24 hours of the service, cancellations will be charged 50% of the scheduled cost. No-show without informing us will be charged at N5,000 on the next scheduled appointment.
- Punctuality: Appointments are not guaranteed if client is more than 15 minutes late.
- Hair Extension services requires a consultation.
- Same day cancellations and no shows will be charged N5, 000 rebooking fee.
- Our waiting areas are only for clients rendering service.
- Children are only allowed in salon.
- Wondrous Hair is not responsible for hair damage due to chemical/color procedures.
- We reserve the right to refuse service to anyone at anytime.
- Due to the personal nature of wigs and human hair, please note that there are no refunds.
- Please note that we require a deposit of 50% before making custom wigs.
- Any complaint with custom wigs must be addressed within 10 days of completion.
- We are not responsible for human hair or wigs left in the salon for over 60 days.
- An additional charge is required for adjustments to original style once the making of a wig has been completed.
- Express service for custom wigs (less than 7 days) attracts a fee of N5000.
- A separate appointment is required for custom cutting and styling of wigs.
- We are not responsible for damage caused by chemicals.